Tampa Bay
TGH Family Care Center Healthpark
Medical Center
8.35
8.35
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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Quality
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This medical center, located in Building 5802 on N 30th St in Tampa City, has a mixed reputation. On one hand, several reviewers have praised the staff and doctors for being professional, courteous, and genuinely caring. Many have noted the cleanliness of the facilities and the convenience of the online website. Some reviewers have even credited the medical center with saving their lives or helping them manage chronic conditions. For instance, one reviewer raved about Dr. Isabel Dalence, who has helped them control their diabetes. Another reviewer thanked Dr. Leyla Aponte for going above and beyond to accommodate their medical needs. The medical center's commitment to accessibility is also commendable, with wheelchair-accessible restrooms, parking lots, and entrances.On the other hand, several reviewers have expressed disappointment and frustration with their experiences. Some have reported long wait times, difficulty finding the building, and being turned away despite arriving within the allotted time. A few reviewers have also criticized the front desk staff for being unhelpful and unprofessional. In one particularly egregious case, a reviewer reported that their blood work was not completed, and they were not given their prescribed medication. Another reviewer expressed frustration with the billing process, which they felt was excessive. Overall, while some reviewers have had positive experiences, others have been left feeling dissatisfied and frustrated. One common issue is the difficulty in finding the correct building and navigating the facilities, which can lead to long wait times and frustration.It's worth noting that some reviewers have mentioned issues with the billing and insurance processes, which can be a source of frustration for patients. Additionally, a few reviewers have reported difficulties with getting appointments or being seen by a doctor in a timely manner. However, it's also worth noting that some reviewers have been pleased with the online website and the convenience of checking in and viewing their test results online. Despite some of the criticisms, the medical center has a 3.3-star rating, which suggests that while there are some issues, many reviewers have had positive experiences.
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