The business seems to have a mixed reputation. While some customers have reported excellent experiences with their solar panel installations, including high-quality work and reliable service, others have faced significant issues with communication, scheduling, and repair services. Several customers have reported long wait times, unresponsive customer service, and difficulties in getting their systems repaired or replaced. Despite some customers being happy with their energy savings, the company's poor service has led to frustration and complaints.Customers praise the installation team's professionalism, efficiency, and quality of work, but some have criticized the company's high prices and the complexity of their system. However, it appears that Tesla is taking steps to improve their service, with some customers reporting better communication and scheduling.The overall rating suggests that the company's strengths in quality and innovativeness are offset by their weaknesses in pricing and customer service. While some customers have reported excellent experiences, others have had poor experiences, which has led to a mediocre overall rating.