Terrier Properties has been a mixed bag for many of its tenants. While some have reported excellent experiences with the management team, particularly Jen and Liz, others have expressed frustration with maintenance issues, inconsistent communication, and even dishonesty.One major issue that has been raised by several tenants is the company's handling of maintenance requests. Some have reported waiting weeks or even months for issues to be addressed, while others have been told that maintenance is not possible or that repairs will take longer than expected.Communication with the management team has also been a problem for some tenants. Some have reported being ignored or dismissed when they attempt to contact the office or maintenance team, while others have been told that their concerns are not a priority.There have also been reports of dishonesty on the part of the management team. One tenant reported being told that their deposit would be refunded in full, only to have the company deduct a significant amount for "cleaning and refurbishing" when they moved out.On the other hand, many tenants have reported having a positive experience with Terrier Properties. They praise the management team for being responsive and helpful, and for addressing maintenance issues promptly. Some have even reported that the company has gone above and beyond to help them with issues that are not directly related to the property.Despite the mixed reviews, it's worth noting that the company has made an effort to improve in recent years. They have added new staff members to their team and have implemented new procedures for handling maintenance requests and communication.Overall, it's clear that Terrier Properties is a company that is still finding its footing. While they have made efforts to improve, there is still room for growth and improvement. Tenants should be aware of the potential issues that can arise and be prepared to advocate for themselves if they encounter problems.One thing that sets Terrier Properties apart from other companies is their commitment to historic preservation. They have a reputation for taking old buildings and restoring them to their former glory, which can be a major plus for tenants who value character and charm in their living spaces.However, this commitment to historic preservation can also come with some drawbacks. Some tenants have reported that the company's focus on preservation can lead to maintenance issues and delays, particularly when it comes to making repairs or addressing problems with the building's systems.Ultimately, whether or not Terrier Properties is the right choice for a tenant will depend on their individual needs and preferences. If they value a responsive and helpful management team, a commitment to historic preservation, and a sense of community, then Terrier Properties may be a good fit. However, if they are looking for a company that can provide more consistency and reliability, they may want to consider other options.