This business has a well-organized team that is responsive to customers' concerns. They listen carefully to the issues and provide suitable solutions. The service staff is knowledgeable and efficient in their work, which is a significant strength of the business.The team shows up on time, which is a positive aspect of their service. Their product is effective in getting rid of termites for a considerable amount of time, and it's a great feature that customers don't have to reapply it continuously.However, there was an instance where a customer experienced poor communication from the staff. The team failed to call the customer back to address their concerns, which is an area that needs improvement.The company offers great prices for their services, which is a significant advantage over other businesses in the area. They have competitive pricing, making them a viable option for customers.Their innovativeness is evident in their approach to solving pest control issues. They have a unique solution that addresses the problem effectively, which is a positive aspect of their service.