This location provides a welcoming environment for animals, as shown by the positive reviews. The staff is friendly and skilled, providing excellent grooming services. They are accommodating, even for last-minute appointments. The natural products used on pets with allergies are a nice touch. However, some reviewers mentioned that the staff can be a bit grouchy at times, and there is a lack of set business hours. Despite this, Tender Paws Grooming remains a popular choice in the area. The owner's dedication to providing the best care for pets and their owners is evident, but she can become defensive when faced with criticism. This location seems to prioritize the comfort and happiness of pets, but may not always communicate effectively with clients.