Tampa Bay
Tender Hearts Animal Hospital
76.38
76.38
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Identifies as women-owned
Identifies as women-owned
Appointments recommended
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Quality
Overall
Pricing
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The review of the business location reveals mixed opinions about the quality of service. While some clients praised the caring staff, friendly atmosphere, and reasonable prices, others were dissatisfied with the lengthy wait times, high costs, and perceived lack of empathy. The business scores are as follows: Overall - 3.5, Quality - 3.8, Pricing - 4.1. Unfortunately, there is a notable issue with inconsistent communication and customer service. Some clients reported feeling rushed, dismissed, or even lied to by staff members. A few clients also expressed frustration with the front desk staff, citing miscommunication and poor customer service.
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