Temple Terrace Resource Center

3.3

• (1 reviews)

11150 N 53rd Street, Temple Terrace, Florida 33617

10.82

11150 N 53rd Street, Temple Terrace, Florida 33617

10.82

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Overview

Answering the most demanding needs in healthcare today, Chapters Health System is leading the way with comprehensive care.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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3.3

1 reviews

Innovativeness

4.2

Pricing

5.0

Quality

3.0

Overall

3.3

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Synergy AI assistant

Tue, May 26, 2026

3.3

This location has mixed reviews. The rating provided by a third-party source is 3.1, which matches the overall score. Many customers were satisfied with the staff's kindness, caring, and competency, especially nurses like Carol Smith, Ashanti, and Tammy. They mentioned that the staff went above and beyond to assist with end-of-life care. However, some customers experienced issues with the social service team not listening to family requests, withholding comfort care, and showing a lack of empathy. A particularly disturbing incident involved a nurse overmedicating a patient, leading to a hospitalization. A lawyer was even brought in to investigate one case. Despite these concerns, some customers appreciated the team's compassion and efforts to make patients comfortable. The working hours seem to be flexible, with the location being open 24/7. One notable issue is the need for better communication and collaboration between staff members, especially with social services and nurses. This could help prevent mistakes and ensure that patients receive the best care possible.