This business is located in a convenient spot on W 5th St Street in Lakeland City. The address is easy to find, but the building itself doesn't stand out from the surrounding area. The parking lot is wheelchair accessible, which is a definite plus. Unfortunately, the customer service has left a lot to be desired.The business caters to community service, telecommunications, and government needs, which indicates a strong sense of community involvement. However, some customers have reported difficulties with customer service. They claim that the staff can be quite rude, and one particular incident involved being hung up on for not being available on a Sunday. Despite this, the business accepts credit cards as a form of payment, which is a convenient option for customers. Unfortunately, due to the negative customer service experience, the overall quality of the business remains unclear.The pricing of this business appears to be competitive, with a score of 5.0. This suggests that customers are happy with the costs associated with using their services. However, without knowing more about the quality of the services provided, it's difficult to make a judgment.The innovativeness of the business is also unclear, as there is no information available about any new or unique services they may offer. This is a shame, as it would be great to see a business like this pushing the boundaries of what's possible in the telecommunications industry. Overall, this business has some positive aspects, but also some major drawbacks that need to be addressed.