Tampa Bay
TECO WHA
50.93
50.93
Features
Wheelchair accessible parking lot
Submit a review
Overall
Submit a review
This business location is a bit of a mixed bag. On the one hand, the corporate office is wheelchair accessible, which is a positive step towards inclusivity. However, the overall rating of 3.2 suggests that there are some issues that need to be addressed. Quality seems to be a major concern, with several customers expressing dissatisfaction with the service they received. One reviewer mentioned a total rip-off, with prices increasing while the company's profits increased. Another reviewer had a terrible experience with the phone system, which was unresponsive and unhelpful. On the other hand, there are some glowing reviews, particularly from customers who had positive interactions with the company's representatives. One reviewer praised the technician who came out to fix their power issue, calling them "very efficient and professional." Another reviewer raved about the customer service skills of the person who answered their call. Pricing and innovativeness are unknown areas, and more information is needed to give a fair assessment. However, the overall rating of 3.2 suggests that there may be some issues with pricing, particularly if it's not transparent or fair. Unfortunately, one major issue stands out: many customers have been left without power for extended periods, with some reviewers expressing frustration and disappointment with the company's handling of outages. One reviewer was without power for over a day, and another was still waiting for their issue to be resolved after calling the company repeatedly. This lack of reliability and responsiveness is a major concern and needs to be addressed.
Own this business?
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS