Tampa Bay
Teco Tampa Electric
12.35
12.35
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The business has mixed reviews, which seem to stem from one major issue: a lack of understanding and compassion towards customers experiencing financial difficulties. A customer reported being asked for a deposit of $687 after explaining they were unemployed and had recently lost loved ones, with the company providing an extension that increased their bill by $52. Another customer had their service disconnected for over 24 hours without any prior damage, describing the work of Teco in the area as inadmissible. It appears that the company prioritizes payments over customers' personal situations. This has left some customers feeling kicked when they're down and others with service disruptions. While the prices seem to be a strong point for some, the overall service seems to be lacking. The business has shown no innovativeness in addressing these concerns.
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