Tampa Bay
TECO Peoples Gas
45.83
45.83
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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This location has been serving the community for a while, but it seems that customer service is a major issue. Many people have experienced poor service, including long wait times, unhelpful representatives, and even outrageous fees. On the other hand, there have been instances where the service team has been responsive and courteous, such as during an emergency gas leak situation.Some customers have had issues with billing, including faulty meters and incorrect charges. In one case, a customer was charged $154 to have their service turned back on, which is seen as exorbitant. However, there have also been instances where the company has taken responsibility for errors and made amends.It's worth noting that the company has been responsive in some situations, such as during emergencies or outages. However, the lack of consistency and poor customer service have led to a overall negative experience for many customers.One major issue that has been reported is the company's monopoly in the area, which has led to a lack of competition and choice for customers. This has resulted in customers being treated unfairly and being forced to deal with poor service.Overall, this location has a lot of room for improvement when it comes to customer service and billing. While there have been some positive experiences, the negative ones have far outweighed the positive.
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