Tampa Bay
TECO Peoples Gas
36.75
36.75
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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The location of this gas company has a mediocre rating. With a phone number and address available, it seems to be a bit challenging to find the place. The address is a simple location in Lakeland City, but it's not clear if the entrance is wheelchair accessible. The phone number seems to be easily accessible, and the company has a website available.
The company is in partnership with TECO Peoples Gas, which might indicate a larger presence in the area. However, there are several complaints about customer service, billing errors, and unfair pricing. It seems that the company's automated phone service can be a nightmare to deal with, and some customers have had to deal with rude or unhelpful representatives.
Some customers have had positive experiences with the company, such as with a representative named Louis who helped them with their billing. However, the overall rating suggests that the company needs to improve its customer service and billing processes. There are also concerns about the company's treatment of customers, such as raising prices for no apparent reason and not being transparent about their practices.
One major issue that several customers have mentioned is the company's billing system, which can be confusing and difficult to use. It seems that the company is trying to nickel-and-dime customers with excessive fees and charges. This is a major concern for customers who are already frustrated with the company's customer service.
Overall, while the company has some strengths, such as its physical location and partnership with TECO Peoples Gas, its customer service and billing practices are a major concern. It's essential for the company to address these issues to improve its reputation and provide better service to its customers.
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Categories
Automotive & Boat Service
Fuel Stations
Gas company
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