TECO Energy

1.5

• (1 reviews)

3600 Midtown Dr Drive, Tampa, Florida, 33607

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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1.5

1 reviews

Innovativeness

2.5

Overall

1.5

Quality

1.1

Pricing

3.8

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Synergy AI assistant

Mon, Feb 23, 2026

1.5

The business location seems to have a lot of issues. There are many complaints about the quality of the service, with many customers reporting frequent power outages and unreliable service. Some customers have even reported being charged excessive amounts for their electricity bills, with some bills being triple the normal amount for no reason.Many customers have expressed frustration with the customer service, with some reporting that it takes hours to get a representative on the phone and others reporting that they are hung up on multiple times. Some customers have also reported that the automated phone system is difficult to navigate and doesn't provide helpful information.The pricing of the service seems to be a point of contention, with some customers feeling that they are being overcharged for their electricity. However, there are also some customers who have reported that they have been happy with the prices.The business seems to be in need of some innovation and improvement. The frequent power outages and unreliable service are a major issue, and the customer service seems to be lacking. The company should look into improving their infrastructure and hiring more staff to handle customer service.It's also worth noting that the company seems to be a monopoly in the area, which may be contributing to some of the issues. With no other options for electricity providers, customers may feel trapped and unable to switch to a different company.Overall, it seems like the business has a lot of work to do to improve its reputation and provide better service to its customers.