Teco

2.0

• (1 reviews)

1308 W Grant St Street, Plant City, Florida 33563

26.13

1308 W Grant St Street, Plant City, Florida 33563

26.13

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Wheelchair accessible parking lot

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2.0

1 reviews

Overall

2.0

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Synergy AI assistant

Mon, Feb 23, 2026

2.0

This location appears to be a major point of frustration for many customers. The business is associated with the Electric utility company, which implies a crucial role in providing essential services to the community. However, it seems to consistently fall short in its duties, resulting in frequent and seemingly avoidable power outages.The feedback from customers highlights a concerning trend of unreliable service. Despite the outages often occurring on days with little to no weather, the customers feel that the company focuses on maintaining services in wealthier neighborhoods while leaving others to suffer. This perception of deprioritization can be disconcerting, especially when it affects those who rely on the electricity for critical needs, such as medical equipment.The consistency of complaints about customer service further adds to the dissatisfaction. Several reviewers mentioned experiences with rude and unprofessional staff, including situations where their issues were not addressed promptly or appropriately. This indicates a systemic problem within the company's customer service department.In contrast to these numerous negative experiences, there were a few isolated instances where customers expressed gratitude and satisfaction with the company. These instances were primarily related to individual interactions with customer service representatives, such as Randy Sewell, who were seen as helpful and proactive. However, these positive experiences do not outweigh the numerous complaints about the company's performance and customer service.The isolated positive comments do not reflect the overall reputation of the business, which is heavily skewed towards negative experiences. This suggests that the company needs to address the underlying issues affecting its performance and customer satisfaction.