This business is a bit inconsistent, but they have some great qualities. Their electronics recycling service is a big plus, and they make it easy to drop off items. They are wheelchair accessible and have on-site parking, which is convenient. However, their pricing is not always clear, and their working hours can be a bit confusing. It seems like they are closed on Wednesday and Thursday, which might be a problem for people who need to drop off items during the week. The staff is friendly and appreciative of donations, which is nice. They even have a co-branding with Technology Conservation Group, Inc, which adds credibility to their services. However, some clients have had issues with getting in touch with them by phone, which can be frustrating. The staff seemed unprepared to handle customer inquiries in some cases. Overall, this business has some great qualities, but they could work on improving their communication and availability. They are not perfect, but they are trying to do something good for the community.