This shopping location, Tech on the Go, has had a mixed experience for its customers. While some reviewers had positive interactions with the staff, such as Merlyn who was helpful and knowledgeable, others had frustrating experiences with defective products and unresponsive customer service. There have been multiple complaints about the store selling incorrect or faulty products, and in some cases, refusing to provide refunds or exchanging them. One reviewer even mentioned being told that they could not return a product without a receipt, despite having proof of purchase. On the other hand, the location's accessibility features, such as wheelchair-accessible parking and entrance, are a positive aspect. The store accepts various payment methods, including debit and credit cards. However, there have been concerns raised about the store's return policy and customer service.