Tampa Bay
Team Select Home Care
85.27
85.27
Overview
Compassionate long-term adult and pediatric private duty nursing, personal care, and family caregiving programs—all from the comfort of home with Team Select.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Pricing
Overall
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The business at Building 2100, SE 17th St Street, Unit 702, in Ocala City, is known for providing in-home health care services. Their team of professionals includes compassionate caregivers who offer long-term adult and pediatric care, including nursing, personal care, and family support programs. The business is wheelchair accessible, making it easily navigable for people with disabilities. However, the quality of their services has been inconsistent, with some clients expressing concerns about the quality of care received. One client had a particularly poor experience, citing issues with nurse retention, inadequate care, and a lack of empathy from staff. In contrast, many other clients have praised the business for its exceptional customer service, communication, and dedication to providing high-quality care. The pricing of their services is generally reasonable, and they have shown innovativeness in their approach to in-home care. Despite some notable issues, the business has a strong commitment to customer satisfaction and continuous improvement. Despite the good reputation, there have been some concerns regarding the quality of care and the consistency of their services. One major issue that has been highlighted is the lack of accountability among some of the staff members. In one instance, a nurse was found to be neglecting their duties, which resulted in the client having to take on extra responsibilities to care for their child. This lack of accountability raises concerns about the business's ability to ensure that their clients receive the quality care they deserve. In addition to the issue with accountability, there have also been some concerns about the business's communication with clients. One client reported that they were not adequately informed about the care their child would be receiving, and that they were not kept up to date on any issues that arose during the care. This lack of communication can be frustrating for clients and can lead to feelings of mistrust and dissatisfaction.
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