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Team Motometrics
14.42
14.42
Overview
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Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
On-site parking
Oil change
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Overall
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This location appears to be a reliable choice for car owners, particularly those with European vehicles. The majority of reviews praise the team's honesty, professionalism, and excellent service. Rocky, the owner, is often commended for his knowledge and experience. Many customers appreciate the family-owned atmosphere and the willingness of the staff to explain the repairs and services in detail.
Some reviewers have mentioned that the team is accommodating and flexible, going out of their way to assist customers. For example, one reviewer had their car serviced while they waited, and another was given a ride to the beach while their car was being repaired.
However, there are a few negative reviews that highlight some potential issues. One reviewer experienced a long wait for their car to be repaired, and another had concerns about the accuracy of the initial diagnosis. Additionally, there is one review that mentions a miscommunication about the status of a repair.
Overall, this location seems to be a good choice for customers who value honesty, expertise, and excellent customer service. However, it's essential to be aware of the potential for some delays and miscommunications.
It is worth noting that the location has a wheelchair-accessible entrance, parking lot, and restroom, making it a welcoming place for customers with mobility issues. The team also accepts debit and credit cards, and appointments are recommended.
Unfortunately, one reviewer had a very poor experience, feeling that they were overcharged and treated unprofessionally. This issue is highlighted and should be taken seriously by the management.
It is also worth mentioning that the location has a wide range of services, including oil changes, brake repairs, and European car maintenance. The team is knowledgeable and experienced in working with various makes and models, including Audi, BMW, and Mercedes.
In terms of innovativeness, the team appears to be constantly updating their knowledge and skills to stay current with the latest technologies and trends in the industry. They also seem to be committed to providing excellent customer service and building strong relationships with their customers.
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