Tampa Bay
TD Bank
14.24
14.24
Overview
Build your new home with a TD Bank construction loan. We make it easy to finance your new home with competitive rates, friendly service and guidance.
Features
Wheelchair accessible parking lot
LGBTQ+ friendly
LGBTQ+ friendly
Onsite services
Drive-through
Photos & videos
Submit a review
Pricing
Quality
Overall
Submit a review
This location is mostly convenient for its customers due to the friendly and helpful staff. People mention that they always feel welcomed and treated respectfully. Many customers praise the bank's service options, such as onsite services and drive-through, which allow them to manage their finances efficiently. However, there are concerns about customer service, particularly when it comes to responding to phone calls and addressing issues in a timely manner. Several customers have reported waiting for extended periods for assistance or being placed on hold. This has led to frustration and a negative experience for some customers. Overall, while the location has its strengths, it falls short in certain areas, resulting in a lower overall score.Despite the good intentions of the staff, the bank's handling of issues and customer service has been inconsistent, leading to frustration and a negative experience for some customers. One of the major issues is the response to customer complaints and concerns. Several customers have reported that their issues were not taken seriously or were not addressed in a timely manner. This lack of attention to customer needs has resulted in a decrease in overall satisfaction.The bank's hours of operation have also been a point of contention for some customers. While the bank's extended hours during the weekend are convenient for some, others have complained about the reduced hours on certain days. This inconsistency in hours has caused inconvenience and frustration for some customers who need to access their accounts during off-peak hours.In terms of innovativeness, the bank's services and products have been praised by some customers, who appreciate the bank's efforts to provide financial education and resources to its customers. However, others have criticized the bank's lack of innovation in its services and products, which has led to a stagnant customer experience.Overall, while the location has its strengths, it falls short in certain areas, resulting in a lower overall score. The bank's inconsistent customer service, reduced hours, and lack of innovation have all contributed to a negative experience for some customers.
Own this business?
Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Financial Service
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS