Tampa Bay
TD Bank
10.88
10.88
Overview
Build your new home with a TD Bank construction loan. We make it easy to finance your new home with competitive rates, friendly service and guidance.
Features
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
LGBTQ+ friendly
LGBTQ+ friendly
Onsite services
Drive-through
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Overall
Quality
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This business location offers banking services, making it a convenient option for customers. The business has a physical address and a phone number, making it easy to contact. However, the phone hours are limited, which may be a drawback for some customers.The business has a rating of 3.1 out of 5, indicating a generally average customer experience. However, there are some concerns raised by customers, including issues with customer service, ATM availability, and fees.One of the main concerns is the limited availability of ATMs and the issue of ATMs not working when customers need them. This can be frustrating for customers who rely on these machines for their banking needs.Another concern is the customer service experience. Some customers have reported being treated poorly by bank representatives, including being kept on hold for long periods of time and being unable to resolve issues.The business also has issues with fees. Some customers have reported being charged unnecessary fees, including overdraft fees and fees for services they did not request.Despite these concerns, the business has some positive aspects. The staff is described as friendly and helpful, and some customers have reported having good experiences with the bank's services.It's worth noting that the business has a strong online presence, with a website and social media accounts that provide information and resources to customers. However, the website could be improved by providing more detailed information about fees and services.Overall, this business location has some drawbacks, but also some positive aspects. Customers may want to weigh these factors when deciding whether to bank here.One issue that stands out is the lack of consistent customer service. Some customers have reported being treated poorly, while others have had positive experiences. This inconsistency can make it difficult for customers to know what to expect when they visit the bank.A review of the business's policies and procedures may help to identify areas where improvements can be made. This could include providing clearer information about fees and services, and training staff on how to provide better customer service.
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