The location has a good reputation in the area, with most customers praising the quality of service provided by TC Hernandez Electric. The company's electricians are described as professional, courteous, and efficient. The services provided are also praised for being good value for the price.Some customers have mentioned that the company's customer service can be poor, with one customer reporting a hostile and unhelpful experience with a phone representative. However, this appears to be an exception rather than the rule, and many customers have reported having a positive experience with the company.The company's website and online presence are minimal, with a basic website that provides limited information about the company's services and expertise. This may make it difficult for new customers to find the information they need, but the company's phone number and physical address are clearly listed.The company's working hours are standard Monday to Friday, with no services provided on weekends. This may be a limitation for customers who need emergency or urgent electrical work done outside of business hours.One notable issue that stands out is the lack of transparency and friendliness from the customer service team, as highlighted in one of the negative reviews. This may be a major concern for some customers and could impact their decision to use the company's services.