This business has excellent overall reputation, with all clients being highly satisfied. Quality of services is near perfect, with only one small issue being reported (friendly worker who was very knowledgeable in assisting, but didn't mention what exactly was wrong with the car). Pricing is very reasonable, with many clients mentioning that prices were great, especially considering late hours and weekend services. The business has a unique approach, often responding quickly to clients and providing them with detailed information about their car's problem. However, one client mentioned that AAA wanted to wait 3 hours for a tow, but TBB answered and was at the location in 30 minutes. This suggests that the business might prioritize speed over innovativeness.