Taylor's Turf is a well-established business with a good reputation in the area. The company has a wide range of services, including sod installation, dirt and soil supply, landscape design, and excavation services. Their website is user-friendly, and the phone number is easily accessible. The parking area is wheelchair accessible, which is convenient for customers with mobility issues.The staff is friendly and knowledgeable, as evident from the client feedback. Many customers have praised the company for its excellent customer service, high-quality products, and reasonable prices. They have also received positive reviews for their promptness and reliability. However, there are some issues with communication, as some clients have reported difficulty in getting in touch with the company or resolving issues.Some customers have expressed disappointment with the quality of their sod, particularly with the bahia grass, which was found to have weeds and poor growth. The company has responded to these issues, explaining that the sod may have been affected by weather conditions or improper care. They have also offered solutions and apologies to affected customers.Another issue that has been raised is the lack of a physical office or storefront, with some customers expressing difficulty in reaching the company or getting in-person assistance. The company has responded that they have a small office where they meet with customers, but it is not always available.Overall, Taylor's Turf has a good reputation and provides high-quality services, but they may need to work on improving their communication and resolving issues more efficiently.One issue that stands out is the inconsistent quality of their sod products, which has been a cause of concern for several customers. The company should take steps to ensure that their products meet the highest standards of quality to avoid disappointing their customers.