This business location is a mixed bag. While they offer a wide range of services and equipment rentals, their quality of products and customer service is inconsistent. Some customers have reported issues with equipment condition and rude staff, while others have had positive experiences. The prices are generally competitive, but not always the best value. The company seems to be innovative in terms of their services, but it's unclear how well they execute them. The overall experience can vary greatly depending on who you deal with.Despite some negative reviews, the company has made efforts to address customer concerns and improve their service. The owner, Joe, has personally responded to some of the complaints and has shown a commitment to customer satisfaction. However, there are still some issues that need to be addressed, such as the lack of consistency in product quality and customer service.It's worth noting that the company has been in business for a long time and has a loyal customer base. However, new customers may be hesitant to try them out due to the mixed reviews. With some improvements to their quality control and customer service, this business location could potentially become a top choice for equipment rentals in the area.One issue that stands out is the lack of accountability and customer service from some of the staff members. Several customers have reported being treated rudely or being ignored by staff, which can be a major turnoff for potential customers. This issue needs to be addressed and staff members need to be trained to provide better customer service.Overall, this business location has potential, but it needs to work on its quality control and customer service to become a top choice in the area.