This business has received numerous positive reviews, with many clients praising the professionalism, accuracy, and friendly service of the staff, particularly Brian Poole. Clients have appreciated the ability to work with them over the years, and many have returned to the business for their tax preparation needs. The business has a wheelchair-accessible parking lot and entrance, making it convenient for clients with mobility issues. However, there is one notable exception - a client had a poor experience with the business, claiming that their taxes were not prepared correctly, resulting in penalties and a significant amount owed to the IRS. The client was not offered any assistance in rectifying the issue, which was handled unprofessionally. The business offers a range of services, including tax preparation, and appointments are recommended. The working hours are convenient, allowing clients to visit during regular business hours. Overall, the business seems to be reliable and trustworthy, but it is essential to be cautious and ensure that all communication and tasks are handled correctly to avoid any potential issues.