Tax-Mart Financial Services is a convenient location for various needs, including taxes, printing, and notary services. The building is wheelchair accessible, with a parking lot and entrance suitable for people with mobility issues. The working hours are reasonable, with extended hours on weekdays but closed on weekends.
The staff is generally friendly and helpful, with many clients praising their professionalism and quality of work. Juan and Millie, in particular, have been serving clients for almost five years and have earned a loyal following. However, there have been instances of unfriendly staff members, with one client feeling unwelcome due to the lack of a greeting.
The business has been accused of being a franchise or postal reseller with excessive fees, but the owner clarifies that it is a Contract Postal Unit (CPU) under contract with USPS, with prices and services similar to those at an official post office. This may alleviate concerns about costs and services.
Despite a few issues, the majority of clients have had positive experiences at Tax-Mart Financial Services, citing convenience, friendly staff, and reliable services. One client even praises the abundance of parking and the speed of service.
Overall, Tax-Mart Financial Services seems to be a reliable choice for various needs, with a strong focus on customer service and professionalism. However, some staff members may benefit from a friendlier approach to customer interactions.