Tampa Bay
Tax Collector for Polk County - Lake Alfred
54.58
54.58
Overview
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Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
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Pricing
Overall
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This business is a well-organized and modern location that offers a variety of services in one place. The staff is generally friendly and knowledgeable, with some employees going above and beyond to provide excellent customer service. Many visitors have praised the office's streamlined process and efficient service, with some able to complete their transactions in under 30 minutes. The office is also clean and well-maintained, with amenities like restrooms and wheelchair accessibility. However, a few visitors have reported issues with rude staff members, long wait times, and problems with the office's computer systems. One visitor reported waiting for over three hours to complete their transaction, which is unacceptable. To improve, the business should focus on training its staff to provide better customer service and resolving issues in a more timely manner.
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