The location is wheelchair accessible, which is a great feature for customers with mobility issues. However, the business has some issues with logistics. Deliveries can be a challenge, especially for large trucks. One customer had to unload 13 pallets case by case, which is a time-consuming and labor-intensive process. The business relies on the recipient to assist with unloading, but this can be a problem if they are not available or if the truck is too large to fit in the loading area. The parking lot is wheelchair accessible, which is a plus.
The location has some limitations when it comes to docking and unloading. Large trucks have to back out and park as close as possible to the loading area, but they cannot dock. This can lead to long unloading times, as seen in one customer's experience. They had to wait 1.5 hours for their shipment to be unloaded, which is a significant delay.
The business has a co-branding relationship with Tasty Pop Distributing, which suggests that they may have a good relationship with some suppliers. However, this does not seem to have translated to a seamless logistics experience for customers.
One customer noted that the business charges for delivery, which may be a factor in their pricing strategy. However, this does not seem to be a major issue, as the customer's main concern was with the logistics of the delivery process.
Overall, the business has some issues with logistics and unloading, but it seems to be working on improving these processes.