This location appears to have some issues with customer service and billing. Most of the clients mentioned being treated poorly, having high water bills with no apparent reason, and being confused about their payments. Many customers also reported having to wait for extended periods for assistance or had difficulty getting their water turned on. On the other hand, a few customers reported positive experiences with the staff and efficient service. The pricing of water seems to be a significant concern for many customers, with some mentioning bills exceeding $300 a month. The website and accessibility appear to be outdated and confusing. Overall, this business has a mediocre rating and needs to work on improving its customer service and billing processes. The main issue that seems to be consistently mentioned is the lack of proper customer service and unaffordable water bills.