The business is a medical service provider, specifically a dentist. The staff and dentists seem to be friendly and professional, which is a positive aspect. Many clients have expressed satisfaction with their services, particularly with the use of modern technology. The dentist, Dr. Gjelaj, has received praise for her skills, kindness, and commitment to ongoing education. Some clients have reported feeling at ease and comfortable during procedures.However, there are concerns regarding the pricing. Several clients have mentioned being surprised by high costs for procedures, with some feeling pressured into additional or unnecessary work. Some clients have also reported issues with billing and financial practices, which has led to negative experiences.Overall, the business seems to have a mix of positive and negative aspects. While many clients have had good experiences, there are concerns regarding pricing and financial practices that need to be addressed.