This location is a water utility company, serving the Tarpon Springs City area. The facility is wheelchair accessible, with a parking lot and entrance that cater to people with mobility issues. However, the quality of the service and water supply is a major concern for many customers. Some reviewers have experienced rude and condescending employees, which can be frustrating and unhelpful.There have been issues with water bills being extremely high, with one reviewer receiving a bill of $610 for a property they had purchased in December. Another reviewer had their sewage backed up into their home due to the city's antiquated sewer system, which they felt was not properly maintained.The water supply itself has also been a concern, with many reviewers complaining about the high cost and the presence of chemicals in the water. Some reviewers have even reported smelling a strong odor of chemicals, particularly those with reverse osmosis systems.The pricing of the service has been a major point of contention, with many reviewers feeling that the cost is too high and not justified by the quality of the service. One reviewer even stated that they have lived in many cities in Florida, but Tarpon Springs has the most expensive water.While there are some positive reviews, such as one reviewer praising the meter reading service and another appreciating the friendly office staff, these are greatly outweighed by the negative comments. Overall, this location has significant issues that need to be addressed to improve customer satisfaction and the quality of service.The one issue that stands out is the high water bills, which seem to be a major concern for many customers. This needs to be investigated and addressed to ensure that customers are not being overcharged for their water supply.