Tampa Bay
Tampa Postal Federal Credit Union
9.13
9.13
Overview
Tampa Postal Federal Credit Union
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
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The Tampa Postal Federal Credit Union location at Building 15916, N Street, Floor orida Ave, Lutz City is a decent place for financial services. However, some visitors have experienced issues with customer service. The staff is generally friendly and helpful, but there have been instances of unprofessional behavior from some employees. The online banking system can be confusing and difficult to use, which has led to problems with automatic payments. Despite this, the credit union has a long history of excellent service, with many members praising the staff for going above and beyond to help with transactions. The credit union offers a wide range of services, including personal loans, credit cards, and savings accounts. The working hours are reasonable, with extended hours on Fridays. One major issue that has been reported is the high loan rates, even for members with good credit. Another issue is the over-charging of overdraft fees, with one member being charged $29 for a one-cent overdraft. The wheelchair-accessible parking lot and entrance are convenient features for visitors with mobility issues. However, it's essential to exercise caution when dealing with certain employees, as some have been known to have a bad attitude and provide unprofessional service. Overall, the Tampa Postal Federal Credit Union location is an average place for financial services, with both positive and negative aspects to consider.
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