The Tampa Hillsborough Expressway Authority location at Building 1104, E Twiggs St Street, Suite 300 in Tampa City seems to have a mixed reputation among its customers. While some users have had positive experiences, such as easy payment processes and helpful staff, others have reported issues with incorrect billing, long wait times, and difficulties in getting in touch with customer service. The location appears to have an outdated online system, which can be frustrating for users. Some customers have also complained about being charged duplicate fees for the same toll, which can be confusing and inconvenient. On the other hand, the location seems to have a relatively high rating for pricing, indicating that users are satisfied with the cost of services. Overall, the experience at this location seems to be marred by a few significant issues, including poor quality and uninnovative services. Users have reported feeling frustrated and disrespected when dealing with customer service, which has negatively impacted their overall experience.