Tampa Bay
Tampa General Hospital Transplant Center
7.42
7.42
Overview
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Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
Quality
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This medical service has a reputable presence, as evidenced by a 4.1-star rating and a prominent partnership with Tampa General Hospital Transplant Center. The location is wheelchair accessible, making it a welcoming environment for patients with mobility issues. The payment methods, including NFC mobile payments, debit cards, and credit cards, are convenient for patients.
However, there are concerns about the quality of service. Some patients have reported feeling undervalued and overlooked, including one patient who had to wait nearly three hours for a rescheduled appointment. Additionally, a coordinator was reported to have refused to obtain records from another transplant institute, causing frustration for a patient trying to get dual listed.
The experience of some patients suggests that there may be a disconnect between the quality of care and the pricing. It appears that some patients have had to wait for extended periods, and there is an issue with double billing for insurance.
One thing stands out as a major area for improvement: staff compensation. It seems that the hospital may need to reassess its compensation structure to ensure that kitchen workers are paid a living wage.
While there are some positive comments about the care and staff, there are also several negative reviews that highlight issues with communication, availability, and billing. The impact of these issues on the overall experience and quality of care is unclear.
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