The store has an average overall score of 4.3 out of 5. Quality of products and services seems to be good with an average score of 4.2. Pricing is relatively competitive with a score of 4.9. The store shows a moderate level of innovativeness with a score of 4.6.The store has a wide selection of flooring products, including brand-name carpet, hardwood, and other flooring options. The staff is knowledgeable and helpful, with several customers mentioning that they received excellent customer service. The store offers quick visit planning and various service options, including in-store shopping, delivery, and installation services.Some customers have reported issues with delayed communication and missed deadlines, but the store seems to be actively working to resolve these issues. One customer had a particularly bad experience with a salesperson who was not helpful, but this appears to be an exception rather than the rule.Overall, the store seems to be a good option for customers looking for flooring products and services in the Tampa area. However, customers should be aware of the potential for delayed communication and should keep an eye on their timeline for installations.One major issue that some customers have reported is poor communication and delayed communication.