The business has received generally positive reviews from clients. The staff is often described as friendly, welcoming, and professional. Many reviewers have praised the doctors and medical personnel for being knowledgeable, patient, and gentle with children. The facility is typically clean and well-maintained. However, some reviewers have mentioned waiting times, which can be lengthy, and occasional misunderstandings with appointments or paperwork. There is one notable exception where a client had a severely negative experience with Dr. Nikol Passaglia, citing incompetence and neglectful care. Overall, the business seems to prioritize customer satisfaction, but some areas for improvement have been identified. One issue that stands out is the tendency for waiting times, which can be frustrating for clients.