Tampa Bay
Tampa Electric Company
41.20
41.20
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
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Overall
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This location has been a disappointment for many customers. While it offers on-site parking and wheelchair accessible features, making it somewhat convenient for visitors, the company's performance has been marred by several issues. Many customers have reported scams, lengthy wait times on hold, and frequent power outages, with some experiencing multiple disruptions in a single day. The company's handling of these issues has been criticized, with some customers feeling that they are at fault for the company's mistakes. In one instance, a customer was left without power for an extended period, and the company's estimates for restoration kept changing. This lack of reliability and responsiveness has soured many customers' experiences, making it difficult to trust the company to provide quality service. The company's rating reflects the negative feedback from customers, who have reported feeling scammed and taken advantage of. The issues with power outages and lengthy wait times on hold have also led to frustration and disappointment. While the company has a co-branding relationship with Tampa Electric Company, this has not translated to improved service for customers.
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