Tampa Bay
Tampa Daycare Center
10.41
10.41
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Onsite services
Identifies as women-owned
Identifies as women-owned
Identifies as Black-owned
Identifies as Black-owned
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This business has a lot to offer, especially in terms of quality care for children. The staff seems to be friendly and caring, as many parents have reported their kids running to greet their teachers. The use of Brightwheel app allows parents to stay connected with their child's daily activities and communicate with teachers. However, there have been some concerns raised about the professionalism of the director and some staff members, with one parent reporting being hung up on after asking to speak to the legal team. Another issue is the tendency to overcharge parents with extra fees, which has resulted in one family being overcharged by more than $400. It seems that this business needs to work on providing clear and transparent communication with parents, as well as improving their customer service skills. The diversity of services offered, including summer camps and day care, suggests that the business is trying to innovate and meet the needs of a wide range of families.
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