Tampa Bay
Tampa Bay Surgical Group
16.49
16.49
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Overall
Innovativeness
Quality
Pricing
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This location seems to have a mediocre overall rating, but there are mixed feelings about the quality of service. Some people praise the doctors and their skills, while others express concerns about the billing practices and communication with the staff. The pricing appears to be a significant issue, with many customers feeling taken advantage of by unexpected fees and charges. However, the innovativeness of the location seems to be a strong point, with some customers expressing admiration for the office staff and their efforts to stay on top of things. Unfortunately, several customers have reported poor experiences, including billing errors, rude staff, and a general lack of professionalism. One customer even reported having to wait an hour and a half to be seen for a post-operative exam. On the other hand, a few customers have had positive experiences with the doctors and their care. Overall, it seems that this location is struggling to provide consistent, high-quality service.One major issue that stands out is the billing practices. Several customers have reported being overcharged or having difficulty understanding their bills. In one case, a customer was sent to a collection agency for a debt that they claimed they had already paid. This lack of transparency and accountability is a major red flag and may indicate a larger problem with the location's business practices.Another issue is the communication with staff. Several customers have reported being treated rudely or dismissively by the office staff, which is not what you want from a medical professional. This lack of empathy and understanding can make it difficult for customers to feel comfortable and confident in their care.Despite these issues, there are some positive aspects to this location. The doctors seem to be highly skilled and capable, and several customers have reported being impressed by their care. The office staff is also friendly and helpful, although some customers have reported difficulties with communication. Overall, this location seems to be struggling to find a balance between providing quality care and managing its business practices.If you're considering visiting this location, it's essential to be aware of these issues and to take steps to protect yourself. Make sure to ask plenty of questions about your care and to clarify any concerns you may have about billing or communication. It's also a good idea to seek a second opinion or to explore other options for your medical care.
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