We had a great experience with Tampa Bay Pools, but not without some issues. The overall experience was good, with a quality rating of 4.7 out of 5. The pricing was very reasonable, with a rating of 4.9 out of 5. However, the innovativeness of the company was not as impressive, with a rating of 4.8 out of 5.The process of designing and building the pool was smooth, with a team that was responsive and communicative. The pool itself is beautiful, and we are happy with the result. However, there were some issues with the construction process, including a delay in completing the project.One of the standout aspects of our experience was the pool school, which was conducted by a knowledgeable and patient instructor. They took the time to explain everything in detail, and we felt confident in our ability to maintain and operate the pool.However, we did have some issues with the responsiveness of the company after the project was completed. It took some time to get responses to our questions and concerns, and we had to follow up multiple times to get issues resolved.Overall, we would recommend Tampa Bay Pools to anyone looking to build a pool. While there were some issues with the process, the end result was worth it, and we are happy with our decision.