Tampa Bay Federal Credit Union is a well-established financial institution that has been serving the community since 1935. The credit union offers a variety of financial services, including personal loans and credit union services. The credit union is wheelchair accessible, with a parking lot and entrance designed for people with disabilities.The working hours are somewhat limited, with only three days open on the weekdays and two days open on the weekends. However, the staff is friendly and welcoming, with many employees receiving high praise for their exceptional customer service.Manuel Barreras and Elizabeth Hernandez are particularly notable for their professionalism and kindness. They go above and beyond to help their customers with their financial needs, providing expert advice and personalized service.The credit union has received numerous positive reviews, with many customers praising its excellent service, convenient location, and friendly staff. However, there are a few complaints about the ATMs being near useless and having hidden fees.One reviewer had a negative experience with the credit union's customer service, citing issues with overdraft fees and a lack of help with a fraudulent charge. However, the credit union has apologized for the issues and offered to investigate and resolve the matter.Overall, Tampa Bay Federal Credit Union is a reliable and trustworthy financial institution that offers a range of financial services to its members. While there are some limitations to its working hours and some issues with its ATMs, the credit union's exceptional customer service and friendly staff make it a great choice for those in the area.