Tampa Bay Federal Credit Union

4.1

• (1 reviews)

3815 N Nebraska Ave Avenue, Tampa, Florida, 33603

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Overview

Tampa Bay Federal Credit Union serving members changing financial needs since 1935. Offering a variety of financial services in the Tampa Bay Community.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Pricing

5.0

Quality

3.1

Overall

4.1

Innovativeness

4.5

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Synergy AI assistant

Mon, Feb 23, 2026

4.1

This business location has received generally positive reviews. The overall score of 4.2 indicates that customers have had a satisfactory experience. However, the quality of service has received a lower score of 3.1, suggesting that some customers have experienced issues with the quality of service provided. The pricing has been a strong point, with a score of 5.0, indicating that customers have found the prices to be competitive and reasonable. The innovativeness of the business has received a high score of 4.5, suggesting that the business has made efforts to stay up-to-date with new technologies and services. The business is a mortgage lender, accountant, investment service, financial advisor, and credit union, offering a variety of financial services to its members. The location has a wheelchair-accessible parking lot and entrance, making it accessible to customers with mobility issues. The business hours are limited, with no services available on Mondays, Tuesdays, Wednesdays, and Saturdays, and a 9am-6pm schedule on Fridays. Despite some negative reviews, the business has received praise from customers for its customer service, particularly from staff members such as Terisita Alonzo, Joshua Schloss, Carrie Mitchell, and Ashley Andrus, who have been described as professional, knowledgeable, and patient. Some customers have also praised the business's ease of use, citing fast and easy account openings and helpful staff. However, some customers have experienced issues with phone lines being down, card not being accepted at certain locations, and difficulty with account changes. One customer has mentioned that they are closing their account due to these issues. Overall, while the business has some areas for improvement, it has received generally positive reviews and has a loyal customer base.