The business has a good overall rating, indicating that it is well-regarded by customers. The quality of the products and services is also high, with many customers praising the professionalism and expertise of the staff. The pricing is very competitive, with many customers mentioning that they received good prices for their items. The business also seems to be innovating in the industry, with a large collection of coins and a willingness to work with customers to find the best deals. However, one issue stands out: there have been complaints about poor customer service from a few customers, who felt rushed or ignored by the staff. This suggests that the business needs to work on providing a more welcoming and attentive experience for all customers. Overall, the business is a good choice for customers looking for a reputable and competitive coin dealer, but it needs to focus on improving its customer service.