Tampa Bay
Tampa Bay Canine Retreat
15.64
15.64
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
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This location seems to be well-loved by its clients. Many reviewers have praised the friendly and welcoming staff, particularly Amber, who has been described as knowledgeable, passionate, and caring. They have also appreciated the daily updates, photos, and videos sent to them while their dogs are in care, which has given them peace of mind while they're away. The facility itself is described as clean, safe, and well-equipped, with a big backyard for the dogs to play and exercise. Reviewers have also praised the variety of services offered, including dog daycare, boarding, training, and socialization.However, one issue that stands out is the response of the business to a negative review. In one case, the business responded aggressively to a customer who had a bad experience, using profanity and raising their voice over the phone. This suggests that the business may not always handle difficult situations in a professional or empathetic way. It's worth noting that this response may not be representative of the business's usual behavior, but it's still something to consider when evaluating their customer service.Overall, this location seems to be a great choice for dog owners who are looking for a safe, welcoming, and caring environment for their pets. However, it's always a good idea to do your own research and read multiple reviews before making a decision.
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