The business is a well-established medical center that provides orthopedic services, with a focus on bone and joint care. The staff, including the doctors and nurses, are friendly and professional. They take the time to explain treatments and options to patients, making them feel at ease. However, some patients have experienced difficulty in getting appointments and navigating the phone system, which can be frustrating. The center's communication could be improved in this regard. Additionally, one patient had a negative experience with a doctor, who was dismissive and unhelpful. Despite this, the majority of patients have reported positive experiences and would recommend the center to others. Overall, the business has a strong reputation, with a high rating from third-party sources. The quality of care is good, but the center could improve in terms of innovativeness and communication.