The office is located in Tampa City, in a building with on-site parking, wheelchair accessibility, and friendly staff. However, the waiting time for appointments is quite long, often extending past the scheduled time. Despite this, patients praise Dr. Fernandez for being knowledgeable, caring, and helpful. His team is supportive and responsive, even offering bariatric vitamins and protein shakes for purchase. On the other hand, some patients have experienced difficulties with the office staff, including unresponsiveness and unprofessionalism. One issue that stands out is the long wait times, which can be frustrating for patients. The office accepts various payment methods, including NFC mobile payments, debit cards, and credit cards, and appointments are recommended. The working hours are Monday through Friday, 9:00 AM to 5:00 PM, with no services available on weekends. The overall experience is generally positive, with some room for improvement in terms of staff responsiveness and wait times.