This business location seems to have some issues with customer satisfaction. The overall rating is 2.5 out of 5, indicating a mediocre experience. The quality of the services provided is also lacking, with a rating of 2.2 out of 5. It seems that the business may not be living up to customer expectations.One major issue that stands out is the lack of transparency in pricing. Many customers have reported being misled about costs, with some even being charged exorbitant fees for weekend arrivals. This lack of transparency is a significant concern, as it can lead to mistrust and frustration among customers.Another issue is the business's tendency to overpromise and underdeliver. Many customers have reported being promised free getaways or incentives, only to be told that they come with hidden fees or conditions. This can be particularly frustrating for customers who are looking for a hassle-free experience.In terms of innovativeness, there is not enough information to make a judgment.The business has a clear lack of attention to detail and a tendency to prioritize profits over customer satisfaction. This is evident in the numerous complaints about false advertising and misleading pricing. To improve, the business needs to focus on transparency and honesty in their marketing and pricing practices.Some positive feedback does exist, with one customer reporting a great experience with the business's accommodations and communication. However, this is the exception rather than the rule. Overall, it seems that this business location has some significant issues that need to be addressed.