This business location has received mixed reviews from customers. While some have praised the staff as being "cool" and the service as "fast and easy", others have reported poor experiences, including long wait times, unprofessional behavior from employees, and high prices. One customer was particularly dissatisfied with the fact that the staff were not prepared with the correct oil grade for their vehicle and tried to sell them a more expensive option. Another customer was shocked to see employees wasting time on their phones while customers were waiting. The staff's behavior, including blasting music with profanity and racial slurs, has also been a concern for some customers. The business has a co-brand with Take 5, which may be a plus for some customers. However, the prices seem to be a major issue for many customers.