The review is a mixed bag. The business has received numerous compliments on its quick and friendly service, with many customers expressing appreciation for the staff's professionalism and attentiveness. Some customers have also praised the business's convenient location and reasonable prices. However, there have been some negative reviews, with customers complaining about long wait times, overpriced services, and unsatisfactory work. One customer even reported that a technician left an oil cap unscrewed on their car, which posed a safety hazard.Some customers have expressed frustration with the business's upselling tactics, with one customer feeling pressured to purchase additional services that they did not need. Others have reported that the business does not always honor its advertised prices, with one customer being charged significantly more than they were quoted over the phone.Despite these issues, the business appears to be taking customer feedback seriously, with many responses from the owner or manager apologizing for any inconvenience or dissatisfaction caused and offering to make things right. However, some customers have reported difficulty in getting in touch with the business to resolve their issues.Overall, the business seems to be doing a good job in some areas, but there are still some issues that need to be addressed. With a rating of 4.2 out of 5 stars, the business has a good reputation, but it could improve its overall performance with more attention to customer service and pricing consistency.