The review of the business is that it's generally a decent option for car maintenance, but with some drawbacks. The pricing is one of the strengths, with many customers praising the reasonable prices for oil changes and other services. However, the quality of service is more mixed, with some customers experiencing slow or inefficient service, while others had issues with the staff's attitude or knowledge. The business seems to have a dedicated and friendly staff, but some customers had negative experiences with management or specific employees. Overall, it's a decent option for those looking for a quick and affordable oil change, but may not be the best choice for those seeking high-quality service or a more personalized experience. Some customers have praised the business for its quick and efficient service, with some oil changes taking as little as 10 minutes. However, others have experienced long wait times, with some customers waiting over 15 minutes in the bay. The staff has been described as friendly and courteous, but some customers have reported issues with the staff's attitude or knowledge. The business has also been praised for its use of technology and innovation, with some customers noting the convenience of being able to get their oil changed while remaining in their car. However, some customers have reported issues with the accuracy of the business's computer system, which has resulted in incorrect or missed services. One major issue that some customers have reported is the business's apparent disregard for customer satisfaction, with some customers feeling dismissed or unvalued. This has resulted in some customers choosing to take their business elsewhere.